Staying Safe with Us

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Updated following guidance on 26th November 2020.
We will continue to review all changes weekly and adapt our service accordingly.

We will be re-opening on Thursday 3rd December

The Old Stocks Inn has been placed in Tier 2

 

The Old Stocks may look a little different to the last time you stayed with us, but we hope it will feel the same. Our Troupe will continue to be the people delivering the same attention to detail and personalised service that you are used to here at The Old Stocks Inn. We want to reassure you that we’re putting measures in place to keep you and our teams safe so that you can confidently enjoy a stay with us.

PLEASE READ THOROUGHLY BEFORE BOOKING A STAY OR DINING TABLE:

Upon reopening in December we have made a few operational changes to make you aware of:

Find out more about our commitment to keeping everyone safe whilst they’re with us below.

Booking A Room & Arriving

General Hygiene

Food & Beverage Changes

Operational Changes

All procedures and policies will be constantly reviewed and updated where necessary in line with government guidelines. We will try an evolve into the “normal” service as soon as we safely can.

FAQ’s

When can I stay at The Old Stocks Inn?

We reopened on Thursday 3rd December for bedrooms and dinner reservations only. Please be aware that this is conditional and subject to change in line with Government guidance. We have opened up bookings until December 2021.

Demand has been extremely high for all areas of our business and our team are working very hard to deal with all enquiries as quickly as possible, but we do suggest that where possible you make your hotel booking online. 

Please note: our Front desk is open daily from 8.30am until 5.30pm. 
After that, please drop us an email: info@oldstocksinn.com and the team will be in touch the following day.

CHECK AVAILABILITY

Can we book into The Bolt Hole?

Alongside the hotel we expect to reopen our Self-Catering property on the 3rd December. We have availability across the summer and have also opened up bookings until December 2021. All reservations can be made online for The Bolt Hole.

CHECK AVAILABILITY

Can I book a table for dinner?

We will be operating with a reduced number of tables in our restaurant, so times and availability is limited. We are taking Dinner bookings only in our restaurant for non-hotel guest from 3rd December. We will not accept walk-in bookings, all tables must be reserved in advance. 

BOOK A TABLE

What happens if I need to cancel my booking?

Hotel bookings can be cancelled or transferred up to 48hrs prior to arrival with no charge. If you need to cancel or amend your booking within 48hrs of arrival due to COVID-19, we can transfer your booking to another suitable date, however rates may differ between dates.

Any cancellations or amendments within 48hrs, that are not as a direct result of COVID-19, will result in our retaining the charge for the first night of your stay.

Can I come in for just a drink?

We are not able to offer bar service unless you are dining with us at the hotel. We welcome guests and non-residents to book a table in the restaurant, we will then provide you with table service for drinks during your visit.

Will everything be open as usual?

Upon reopening in December, we will not be opening the Café or Cocktail Lounge in the beginning. This decision has been taken to ensure we can operate safely with our guests and also ensure distancing in smaller back of house areas. We will continue to review these changes each week against government guidelines.

Staying Safe with US
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